Wednesday, June 15, 2011

V1 or V2 Service Managers wishing to reach ITIL Expert certification

Following withdrawal of the ITIL V3 Manager Bridge certificate the bridging option available to holders of the ITIL V1 or V2 Service Manager certificate has changed.  To reach ITIL Expert certification, holders of V1 or V2 Service Manager certification can now take selected V3 Intermediate modules to reach ITIL Expert Level.

In order to reach ITIL Expert Level, holders of the Service Manager certificate must successfully complete the following certifications:

V3 Foundation Certification in IT Service Management

PLUS

Service Strategy OR Continual Service Improvement ( ITIL V3 Intermediate Lifecycle Modules)

PLUS

Managing Across The Lifecycle (MALC)

This Bridging route will only be available to holders of the full ITIL V1 or V2 Service Managers Certification (both Service support and Service Delivery components).

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